About the Senior Staff at IAL

Although IAL was started by Tom Paquette, it has been the addition of its key people, their talents and dedication, which have made it so successful in so few years. Your business will benefit from the extensive knowledge and experience of our staff. We have experts in wafer processing, failure analysis experience, acoustic microscopy, wafer fabrication, quick-turn package decapsulation, X-ray fluorescence, and other services. IAL staff has over 150 years of electronic failure analysis experience. As our customer, you have direct access to the technical person performing the analysis for you.


Thomas E. Paquette, President and Founder of IAL

Thomas E. Paquette

President

Mr. Thomas Paquette's strong engineering background, combined with his broad business management experience, provides a unique customer-focused perspective. Tom is able to define complex technical issues, follow problems to root causes, and propose and implement innovative, yet pragmatic, solutions within rapidly changing markets. These abilities have consistently enhanced the organization's competitive positions.

Following his graduation from Clarkson University with a BSEE, Mr. Paquette joined the IIT Research Institute as a consultant. Upon completion of that DoD assignment, he held positions of increasing responsibility within Mostek, Honeywell, United Technologies, and Ford Microelectronics. In each environment, he was a key figure in establishing reliability and failure analysis facilities, designing reliability structures for both GaAs processes and printed circuit boards, setting industry standards for latch-up stressing, and influencing ESD standardization. 

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Heidi Bates, Vice President of Operations and Project ManagerHeidi M. Bates

Vice President of Operations and Project Manager

Ms. Bates joined Insight Analytical Labs at the beginning of 1997 following her work in the semiconductor gas purification field. Her previous experience includes extensive work with an Atmospheric Pressure Ionization Mass Spectrometer and various other gas analysis instruments.

Currently, Heidi functions as a Failure Analysis Engineer and Lead Project Manager with emphasis on acoustic microscopy die cross-sectioning, and failure analysis. Using her chemical background, Heidi has helped develop staining techniques for destructive physical analysisof state-of-the-art integrated circuits. With the use of multiple techniques, she has been able to identify problems with package design and die attach. As a Project Lead and Failure Analysis Engineer Heidi's responsibilities include:

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Pam Ritter, Account Representative and Quality AssurancePamela J. Ritter

Account Representative and Quality Assurance

Mrs. Ritter joined Insight Analytical Labs in October of 1995 where she has held a wide variety of administrative, technical and management responsibilities. This has been very helpful in her deep understanding of what it takes to plan, resource and complete successful failure analysis to meet customer needs.

While at IAL, Pam has contributed as the Executive Assistant and the IT manager. She has also been hands-on in the technical areas and continues to assist the technical staff with general F/A procedures. Her major interest is Non-destructive techniques including: Acoustic imaging, X-ray inspection and X-ray Fluorescence. Pam was instrumental in creating the ISO quality manual and all the procedures (technical, administrative and management) using her depth of knowledge in these areas. Mrs. Ritter also played an important role in helping Insight Analytical Labs achieve their current ISO certification and continues to actively drive efforts to manage and provide continuous improvement.

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Gary Shade, VProgram Manager - Consultant

Gary Shade

Program Manager - Consultant

Gary joined IAL in 2006 as a Senior Staff Engineer. He has 29 years experience in the semiconductor industry. He started his career as a Research Associate in semiconductor epitaxial growth and sub-micron GaAs wafer processing for both analog microwave and leading edge digital products. With his broad process background, Gary turned to Failure Analysis in 1988 and found his true passion. He joined the ISTFA Organizing committee where he has held every post and recently completed his term as Society president of EDFAS, the society for FA professionals. He has also led the Automotive Reliability Workshop and worked on analog and digital GaAs, Automotive ICs for Ford Motor, MEMS, and Leading edge ICs for Intel. He is familiar with all aspects of FA including new technique and tool development, and has contributed several papers and two invited tutorials to ISTFA. He holds two patents; one for analog GaAs and one for MEMs. Gary has taught classes on device physics and photoemission for undergraduate and graduate university students. He has also served as an expert witness on Photoemission Microscopy.

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Chris

Chris White

F/A Engineer and Program Manager

Chris has over 35 years experience in the semiconductor industry. He started his career at Texas Instruments as a Failure Analyst, and failure analysis has bee his passion ever since. Chris’s broad range of experience in the semiconductor industry has provided expertise in all areas of Failure Analysis. His experience ranges from I/C Designer, Product Engineer, Process Integration Engineer, Yield Engineer, Reliability Engineer, and QA Engineer. Chris has been a key contributor in new product introduction for designs using new technology for Vitesse and Cypress. Chris has worked with many of the design and process technologies in his career. Some of his experiences in the design and process technologies are dynamic and static RAM, EPROM, Microprocessors, Linear products, Metal Gate, CMOS, VMOS, Bipolar (including schottky design), CMOS (including radiation harden technology), Silicon On Insulator (SOI), and GaAs technology.

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