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Customer Feedback Survey

Thank you for letting IAL fulfill your failure analysis needs. At IAL, we hold ourselves to the highest standards and strive to improve our customers' experience every day. Please take a few moments to complete this customer survey.

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	On a scale of 1 to 6, six being the best, please rate IAL on the following questions
5	IAL provided good communication with the customer during the job
6	IAL’s response time and delivery met my expectation
7	IAL’s reports are clear and concise
8	IAL produced quality failure analysis work
9	Overall, how satisfied are you with IAL?
10	How likely are you to recommend Insight Analytical Labs to other companies? Would you say the chances are Excellent Very good Good Fair Poor N/A
11	How likely are you to repurchase services from Insight Analytical Labs? Would you say the chances are … Excellent Very good Good Fair Poor N/A
12	In total, how long have you been a customer of Insight Analytical Labs? Less than one year One to three years Three to five years Five to ten years Ten years or more
13	Suggestions
14	Questions

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We look forward to speaking with you about your Failure Analysis needs, questions or ideas

Call (719) 570-9549

Customer Feedback Survey

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